Português PT
Alternative Dispute Resolution
In compliance with Article 18 of Law 144/2015, consumers should contact our company at manelsport@manelsport.com, the competent Alternative Dispute Resolution (ADR) entity in their area or use the European Online Dispute Resolution Platform, available at https://ec.europa.eu/consumers/odr
You can also find out more using the information leaflet published by the Directorate General for Consumers (1.5MB)
Competent Alternative Dispute Resolution Entities
As this site sells online, the Consumer Conflict Arbitration Center corresponding to the consumer's domicile has jurisdiction.
In the event of a consumer dispute, the consumer can use the European Online Dispute Resolution Platform, available at https://ec.europa.eu/consumers/odr or the following alternative consumer dispute resolution bodies:
1. CNIACC - National Center for Consumer Conflict Information and Arbitration
Tel.: (+351) 213 847 484; E-mail: cniacc@unl.pt
2. CIMAAL - Algarve Consumer Conflict Information, Mediation and Arbitration Center
Tel.: (+351) 289 823 135; E-mail: cimaal@mail.telepac.pt
3. Consumer Conflict Arbitration Center of the District of Coimbra
Tel.: (+351) 239 821 690/289. E-mail: geral@centrodearbitragemdecoimbra.com
4. Lisbon Consumer Conflict Arbitration Center
Tel.: (+351) 218 807 000 / 218807030.
E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
5. Porto Consumer Information and Arbitration Center
Tel.: (+351) 225 508 349 / 225 029 791; E-mail: cicap@mail.telepac.pt
6. Vale do Ave Consumer Dispute Arbitration Center/Arbitration Court
Tel.: (+351) 253 422 410; E-mail: triave@gmail.com
7. Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
Tel.: (+351) 253 617 604; E-mail: geral@ciab.pt
8. Consumer Conflict Arbitration Center of the Autonomous Region of Madeira
Morada: Rua Direita, 27 – 1º Andar, 9050-405 Funchal; E-mail: centroarbitragem.sras@gov-madeira.pt
Para mais informações consulte o Portal do Consumidor em https://www.consumidor.gov.pt/